<img height="1" width="1" style="display:none" src="https://www.facebook.com/tr?id=1532231370414536&amp;ev=PageView&amp;noscript=1">

Introducing Vixen.

Welcome to the 25-hour day.

Causeway Vixen is a planned and reactive maintenance management system that ensures your workers are informed and reactive. Vixen connects job costing, POs, invoicing, stocking and scheduling to your workforce on-the-go and provides detailed analytics throughout the process.


Know more

Introducing Causeway Vixen

Causeway Vixen delivers comprehensive planned & reactive maintenance management for all companies engaged in service & maintenance work. These include property services companies as well as service & maintenance companies operating in the building services sector.

Vixen’s functionality encompasses management of sub-contractors, internal operatives, and direct labour across the industrial, commercial and high-technology sectors. Covered sectors include general maintenance, electrical & mechanical repairs, and servicing and safety certification in domestic sectors.

Vixen enables your mobile workforce to be more effective with their time, solving more client problems and spending less time on paperwork. Vixen delivers full integration of your operations office and mobile workforce, liberating your office staff from time-consuming admin duties.

Vixen screenshots

Performance gains for you and your team

Team icon

Improve productivity of asset base

Accurate data icon

Faster, more accurate access to KPIs

Assets icon

Improve job cost efficiency

Analytics icon

Improve customer access to performance data

Time icon

Improve assessment to completion times

Umbrella icon

Reduce operational risk

Compliance icon

Improve compliance

Team icon

Reduce / optimise headcount

Box icon

Improve stock management

System efficiency icon

Constantly improve system efficiency

Travel icon

Reduce miles travelled per job

Briefcase icon

Improve jobs per engineer

Money icon

Reduce breaches of on-site spend limits

Communication icon

Improve call centre productivity

Toolbox icon

Improve fix-first-time rates

Licence upgrade

Simplify upgrade process

Data security icon

Improve data security

Analytics icon

Open data up to the business

Automation icon

Improve process automation

Integration icon

Improve ERP integration

Vixen Bundles

Causeway Vixen Bundles provide the flexibility to adapt the end-to-end capabilities of the Vixen Suite to your individual requirements.

Choose a suite that suits you

    • Vixen Contracting provides an integrated MEP solution. It is a comprehensive modular system designed to meet the needs of the modern building services contractor.

      Evolution of the system has been constantly driven by UK contractors, with our industry contacts ensuring that the software is optimised for maximum efficiency.

    • Essential

      For those needing an integrated MEP solution for the everyday needs of the building services contractor
      • Accounts
      • Payroll
      • Job Costing
      • Stock
      • Timesheets
      • Purchase Orders
      • Estimating
      • Plant & Asset
      • Data Replication
      • Analytics
      • Business Process Management (BPM)
      • Livestax - Organisation Zone
    • Professional

      For those needing the Essential Bundle as well as bespoke reporting and business analytics
      • Accounts
      • Payroll
      • Job Costing
      • Stock
      • Timesheets
      • Purchase Orders
      • Estimating
      • Plant & Asset
      • Data Replication
      • Analytics
      • Business Process Management (BPM)
      • Livestax - Organisation Zone
    • Enterprise

      For those needing the Professional Bundle as well as 3rd party integration tools and Livestax
      • Accounts
      • Payroll
      • Job Costing
      • Stock
      • Timesheets
      • Purchase Orders
      • Estimating
      • Plant & Asset
      • Data Replication
      • Analytics
      • Business Process Management (BPM)
      • Livestax - Organisation Zone

Not sure which Bundle is right for you?

Gain access to Causeway Vixen Suite by getting in touch with us.
We would be happy to discuss the best Vixen Bundle for you.



Accounts, or Vixen Financials is a modular financial accounting solution. The modules include: Sales Ledger, Purchase Ledger, Nominal Ledger, Job Costing, Sub-Contractor, Cash Book, and Payroll. Furthermore, the Client module manages recording, reconciling and accounting for interim applications, client certificates, deferred VAT, discounts and retentions on contracts.


Payroll manages hourly/salary payroll for all staff and includes multiple pay codes, additions, deductions and latest pension options. This function integrates with RTI and BACS.

Job Costing

Job costing provides continuously updated job costs on every job - reactive or routine, emergency or pre-planned - managing committed costs/outstanding orders, labour, parts and subcontract costs. This function provides a range of invoicing options including time & materials/Cost-Plus, Schedule-of-Rates, quoted work, routine/periodic, and fully comprehensive or summary application.


Stock provides multi-depot stock control with MEP industry-standard pricing service, auto-replenishment, valuation and identification of slow-moving items.


Timesheets collates timesheet information for automatic submission and operations approval with full integration to payroll, job costing and invoicing.

Purchase Orders

Purchase Orders raises and progresses hire, connects sub-contract and materials orders with MEP industry pricing and manages committed costs. This function integrates with stock control, purchase/nominal ledgers and Causeway Tradex.


Estimating provides MEP estimating from enquiry through take-off to what-if modelling, tender documents and 'success' analysis with industry standard pricing service.

Plant & Asset

Plant & Asset records equipment/vehicles etc. with additions, disposals and depreciation formulae. This function integrates with Sales, Purchase and Nominal Ledgers and Job Costing.

Data Replication

Data Replication is a powerful report designer in Vision XL that provides flexible reporting formats, including the use of headers, details, subtotals, and footer sections to provide professional looking reports. Vision XL also enables the diverse range of report styles, formats, and printing options available in Excel to be applied to business data.


Analytics displays business critical KPIs in both financial and operational real time. Each team or staff member is able to report on KPIs that related to their specific role and share data via client dashboards. Configurable, one-touch reporting reduces the need for data mining reports and spreadsheets, is more time-effective in producing monthly management reports, and provides easier cost monitoring and analysis against estimated values.

Business Process Management (BPM)

BPM provides a powerful set of components, that allow an organisation to build dynamic processes to further extend the functionality of the Vixen platform. Via the use of a visual workflow designer, you can integrate with other services and applications, drive best practice and bring this all together to gain efficiencies in your processes. Essentially, a toolkit to extend the system to meet your specific business needs.

Livestax - Organisation Zone

Livestax - Organizational Zone is a secure web interface that joins up data across all systems, allowing for seamless creation of web services for staff, customers and supply chain without having to change underlying systems.

PPM Planner

Project Portfolio Management (PPM) generates reports for clients, sends reports to the estimating system and automates generates letter templates.

Service and Maintenance

Service and Maintenance provides planned & reactive maintenance management for all companies engaged in service & maintenance work, encompassing general maintenance, electrical & mechanical repairs, and servicing and safety certification in the domestic (owner-occupied & tenanted) sectors.

Letter Production (Rules Based)

Letter Production allows for the configuration of rules based letter production. This function is particularly useful for those operating in the social housing sector in managing Access procedures.

Auto Forms Distribution

Auto Forms Distribution provides customers with the ability to automatically email engineer forms/report sheets to customers upon job completion.

Vixen System Integration

Vixen System Integration includes starter packs for integration with some 3rd-party housing management systems such as Orchard, Academy and Northgate.

Job Management

Job Management manages details of all properties maintained, contracts and agreements, service history, planned visits and managed assets. This function handles reactive calls with access to property/asset details, alerts, history, current jobs, SLAs; allocates reactive/PPM tasks to operatives with skill, location and availability validation; delivers against contracted SLAs with real-time interaction from mobile workforce; and monitors jobs through critical stages and follow-on workflow.

Site Warnings & Alerts

Site Warnings & Alerts provides pre-warning to job schedulers and engineers of issues they need to be aware of, along with access information and tenant information.

Electronic Timesheets

Electronic Timesheets are designed to modernise traditional timesheet recording and minimise delayed invoicing and lost paperwork.

Van Stock

Van Stock maintains van stocks of frequently-used parts with automatic replenishment from preferred suppliers. This function manages requisitions direct to supplier or via operations approval.


Requisitions provide on-site engineers access to a customised database of materials via a handheld PDA, tablet or other mobile device. The engineer can submit a purchase order requisition electronically to the back office system by selecting required materials on the screen. Once approved, and the purchase order sent to the preferred supplier and the engineer receives an automatic notification. The engineer can complete an electronic ‘delivery note’ on screen once materials are received, notifying the office system.

Lone Worker

Lone Worker allows for the monitoring lone workers out in the field and provides a notification if no communication has been received in a pre-defined period of time.


Forms gives engineers the ability to complete digital forms with signatures, photos and job notes. Some industry standard forms are available as templates.

Bluetooth Printing of Forms

Bluetooth Printing of Forms gives engineers the ability to print forms on site with the use of a Bluetooth printer.

Bluetooth TELEGAN Anton Gas Analyser Forms Interface

Bluetooth TELEGAN Anton Gas Analyser Forms Interface allows the integration of TELEGAN gas analysers to the Vixen mobile device. This auto loads gas analyser readings into gas safety forms.

Remote Job Create

Remote Job Create gives engineers the ability to create their own jobs in the field if they are on call outside of regular office hours.

Dynamic Scheduling – Engineer

Dynamic Scheduling – Engineer allows for continuous re-calculation and allocation of jobs based on skills, route-optimisation and latest data on availability, job duration, travel time and priorities from diary mobiles and tracking.


Automatic notification of new jobs, site and plant information
ETA notifications and job sign-on and sign-off
Real-time job progress updates
Tracking for scheduling on real-time location & availability
Client access for call logging and job progress updates
Reduced fuel consumption and fleet costs
Remote van stock notification
On-site completion of digital forms with signatures
Electronic submission of job data for certification
e-Archiving of completed forms and FGA readings
Advanced KPI reporting
Job photographs

Customers efficiency gains and cost savings

Efficiency icon

In extra jobs completed per day

Cost savings icon

In less office admin

Improved functionality icon

In van stock management improvement

Partner with us

At Causeway, we pride ourselves on being more than a provider. We pride ourselves on being your partner.

We work closely with customers and listen attentively to their feedback to understand their challenges and identify the solutions that work for them. Watch how we partnered with Smith & Byford and consistently delivered a fully integrated solution.

Proud partners
Vixen client logos

Vixen case study – Survey Roofing

Case Study: Survey Roofing and Vixen

Read how Survey Roofing boosts performance, significantly increases turnover and improves cash flow with Causeway’s Vixen and Telematics solutions.

Download case study

Get your personalised quote

Gain access to Vixen Suite by getting in touch with us. One of our team members will be happy to create a personalised quote for you.

Frequently Asked Questions

    • Vixen is offered as a subscription service because it is an efficient way to utilise software while minimising cash flow impact and maximising tax benefit.
    • As a customer, you are able to pick the bundle that best suits your needs and gain access to many productivity tools at a compelling price point.
    • You need to pay for the annual subscription based on the minimum term set out in your agreement when you purchased.
    • No, the prices quoted for the Bundles are based on an annual invoice.
    • Yes, you can always upgrade. For example, if you pick the Professional Bundle as best meeting your immediate needs, you can move to the Enterprise Bundle at the difference in cost.