How ISS are transforming competency and compliance in FM
📅 10 September 2025 | 14:00pm BST
Can't attend? Register and we'll send you the recording afterwards.
How do you prove every operative is competent – across hundreds of sites, partners, and specialisms?
For ISS, one of the UK’s largest FM providers, that question became urgent under new government frameworks. Their answer? A strategic shift to real-time digital assurance, powered by Causeway SkillGuard.
How ISS rolled are rolling out a digital skills passport across 800+ sites
How it enforces compliance across the full supply chain
What it means for the future of FM workforce assurance
What's on the agenda?
ISS, one of the UK’s largest facilities management providers, faced a major challenge: ensuring real-time, digital competency assurance across a workforce of 20,000+ employees and hundreds of supply chain partners. With stringent new government compliance frameworks in place, traditional systems weren’t enough.
In this webinar, we sit down with Steven Murray, Head of Government Contract Delivery at ISS, to hear how Causeway SkillGuard became a strategic gamechanger. You’ll learn how ISS moved from fragmented systems to a single source of truth for workforce assurance, and how this shift is driving mobilisation, supply chain compliance, and long-term risk mitigation across over 800 sites.

Meet the experts
Steven Murray is a Key Account Manager for government at ISS. Helping mobilise the organisation to deliver one of the largest contracts to date.
As part of that process ISS are deploying Causeway SkillGuard and Steven is the one leading the charge.

Amelia Fletcher-Blackburn is an Enterprise Client Partner at Causeway Technologies, guiding some of the UK’s largest construction and infrastructure firms through practical, people-first digital transformation. With more than a decade delivering enterprise technology and organisational change in the built environment, she aligns digital solutions with measurable business outcomes, ensuring adoption, value and long-term impact.
Amelia hosts the Deconstructing Digital podcast, where she distils complex transformation challenges into actionable insights for industry leaders, reinforcing her authority to front any discussion on innovation. As co-lead of Causeway’s Women in Technology ERG she champions inclusive culture, demonstrating leadership that resonates with diverse audiences. Her reputation for thoughtful questioning draws out perspectives that help audiences turn ideas into results.

Transforming competency and compliance in facilities management
📅 10 September 2025 | 14:00pm BST
Can't attend?
Register anyway, and we’ll send you a recording afterward.